GENERAL
HOW MANY FABRICS DO YOU HAVE?

We offer hundreds of fabrics available online, with thousands of additional fabric variations stocked in our warehouse. Our inventory is constantly updated with new materials, colors, and styles to meet the needs of designers, businesses, and creators.

Can’t find what you’re looking for online? We may have it available in our warehouse. Contact our team and we’ll be happy to help you find the right fabric for your project.

WHAT TYPE OF FABRICS DO YOU OFFER?

We offer a wide range of high-quality fabrics and linings for apparel, uniforms, and production. Our selection includes materials like jersey, velvet, satin, fleece, vegan leather, as well as linen blends, cotton, polyester, and more.

Our inventory is constantly updated with new styles and innovations, and our team is here to help you find the right fabric for any project.

DO YOU OFFER WHOLESALE PRICING OR BULK DISCOUNTS?

Yes, we offer wholesale pricing and bulk discounts. For orders of 25+ units, you can request a custom wholesale quote from our team.

We also offer 10% off at the trade shows we attend, along with regular promotions throughout the year. To stay updated on upcoming sales and offers, we recommend signing up for our newsletter or following us on social media.

WHERE ARE YOU LOCATED?

We are based in Montreal, Québec, Canada.

Address: 459 Rue Deslauriers, Saint-Laurent, QC H4N 1W2

DO YOU HAVE A RETAIL STORE?

We do not have a traditional retail store, but we do have a showroom in Montreal where you can browse our full range of samples and explore our fabrics in person. Our experienced sales team is available on-site to provide guidance and help you find the right materials for your needs.

WHAT PAYMENT METHODS DO YOU ACCCEPT?

We accept a wide range of payment methods, including all major credit cards, PayPal, Shop Pay, and Google Pay, ensuring a secure and convenient checkout experience.

SHIPPING & DELIVERY
DO YOU SHIP WORLDWIDE?

We currently ship throughout Canada and the United States. For international orders, please contact us to arrange shipping options.

Please note that international shipments may be subject to customs duties, tariffs, and import fees, which are the responsibility of the customer.

HOW LONG DOES SHIPPING TAKE?

Orders are typically processed and shipped within 1–4 business days after being placed.

Estimated delivery times:

  • Canada: 3–9 business days
  • United States: 4–8 business days

Delivery times may vary depending on your location, and remote areas may require an additional 1–2 business days. Once your order has shipped, you will receive tracking information by email.

HOW MUCH DOES SHIPPING COST?

Shipping costs are automatically calculated at checkout based on your order size, weight, and delivery location. Discounted shipping rates are available for orders below the free shipping threshold.

For expedited shipping or special delivery requests, please contact us. Additional charges may apply.

DO YOU OFFER FREE SHIPPING?

Yes, free shipping is available on orders over $145 USD / $199 CAD (before taxes) within Canada and the United States.

Orders below this threshold will have discounted shipping rates calculated automatically at checkout.

HOW CAN I TRACK MY ORDER?

Once your order has been shipped, you will receive a tracking number by email. You can use this tracking information to follow your package’s progress and estimated delivery status.

If you have not received your tracking information, please contact us and we’ll be happy to assist.

WHAT HAPPENS IF MY PACKAGE IS DELAYED OR LOST?

If your package is delayed, please allow some additional time as delivery times may vary depending on the carrier, location, and other circumstances.

If your order appears to be lost or you experience any delivery issues, please contact us with your order details so we can investigate and help resolve the issue with the shipping carrier.

ORDERS, RETURNS & EXCHANGES
CAN I CHANGE OR CANCEL MY ORDER?

We process orders quickly to ensure fast delivery, so changes or cancellations are not always guaranteed once an order has been placed. If you need to make a change, please contact us as soon as possible and we’ll do our best to assist.

WHAT IS YOUR RETURN POLICY?

If you’re not completely satisfied with your purchase, please contact us within 7 days of receiving your order to request a return.

To be eligible, items must be in their original condition and accompanied by proof of purchase. Only full, uncut rolls can be returned—cut fabrics and small pieces under 4 meters are not eligible. Sale and clearance items are also non-returnable.

Please note that shipping costs are non-refundable, and return shipping is the responsibility of the customer. Approved returns are subject to a 10% restocking fee and will be refunded to your original payment method after inspection.

Please inspect your order before cutting, and contact us immediately if there are any issues.

WHAT IF I RECEIVE THE WRONG OR DEFECTIVE ITEM?

Please inspect your order upon receipt. If you receive an incorrect, damaged, or defective item, contact us as soon as possible so we can review the issue and help resolve it.

Please provide your order details and any relevant photos to help us assist you quickly. We’ll work with you to determine the best solution.

CAN I PICKUP MY ORDER IN-PERSON?

Yes, in-person pickup is available at our location. Orders are usually ready within 1–2 business days after purchase. Please wait for a confirmation email before coming in to ensure your order is ready for pickup.

Pickup location:
459 Rue Deslauriers
Ville St-Laurent, Québec, Canada H4N 1W2

NEED MORE HELP?

If you couldn’t find what you were looking for, our team is here to help. Reach out to us and we’ll get back to you as soon as possible with the information you need.